Nephthys Used AI
Nephthys is the support bot I built for Summer of Making! You might also have seen her around as Helper Heidi :)
She's the next iteration of Slack support, designed to be simpler than Boatswain yet friendly and useful for everyone!
Followers
dave9123
Check their projects out: Recall Me, Lenie, InstaQuote
Neko
Whoops! Looks like they don't have a project yet. Maybe ask them to start one?
junya
Check their projects out: Inventek Minecraft Mod, Junya's Dotfiles
Ship Your Project
Get ready!
Once you ship this you can't edit the description of the project, but you'll be able to add more devlogs and re-ship it as you add new features!
Timeline
Added a feature to close stale tickets! This has been ridiculously hard to make and I have had so, so many bugs and rateliming issues but I think it might, possibly work now!
the app home has been upgraded to show support stats and, for friendly team competitiveness, we have a full leaderboard :D
I built a thing to stop people just sending messages to the channel and to keep them in the thread!
Added macros! ?hiii, ?faq, ?identity, ?resolve. The support team can use these in threads to quickly do common actions such as referring people to the FAQ, #identity-help or resolving tickets
How many tickets have people resolved? Who's at the top of the leaderboard? Well, nobody - there's no leaderboard.
I've added a public stats API to the help bot (https://nephthys.hackclub.com/api/stats) and a daily summary that sends in our backend channel!
